Policies & Terms
Clear expectations make the custom process smoother for everyone.
Use this page as a quick summary, then review the full policies PDF before placing an order.
- Minimum two weeks notice is preferred for custom orders.
- A 50% non-refundable deposit is required to reserve your order date.
- Rush orders may include an additional fee if accepted.
- Final balance is due at pickup or delivery unless another arrangement is confirmed.
- Delivery is available for an additional fee based on distance.
- Jamie Cakes is not responsible for damage after pickup caused by transport or storage conditions.
- Products are made in a home kitchen that processes dairy, eggs, nuts, wheat, soy, and other common allergens.